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    Best Experity Alternative: Why Switch to OmniMD?

    When we look closely, we find that most healthcare challenges originate from external pressures such as keeping up with government regulations, ensuring data security, and addressing privacy concerns. Others stem from internal issues like inefficient revenue and patient engagement systems, inadequate telehealth functionality, and disjointed interoperability. To address these external and internal influences on patient care outcomes, financial health, and competitiveness in the healthcare industry, we turn to innovators/EHR software companies whom we trust to deliver the best solutions.

    But the cloud of skepticism arises when results don’t align with our expectations. This disconnect doesn’t question the proficiency or expertise of the healthcare professionals we partnered with. Rather, it’s often because the symmetry we’re seeking isn’t achievable with the current vendor’s mission, vision, and values, prompting us to explore alternatives.

    That’s exactly what transpired with one of our clients.

    Affordability. Accessibility. Innovation. Scalability.

    These are the terms our client mentioned when we asked what led her to search for an alternative to Experity. We could relate to this because the healthcare sector, being highly demanding, thrives on progress and adaptability. However, consistently providing these qualities at a reasonable cost is an area where some companies, in this case Experity, seem to be struggling.

    Thus, for those seeking a better alternative to Experity, we created this article that offers a detailed analysis of the aspects where we, alongside our clients, believe OmniMD outshines other Experity alternatives in the market.

    If you’re interested in exploring additional options too, we recommend checking out our blog on Best EHR Systems of 2025: Top 5 Solutions for Healthcare Providers.

     

    For this particular insight, let’s set the stage with a bit of context.

    OmniMD is a globally recognized, AI-driven organization that has been working tirelessly to simplify and enhance healthcare operations for over two decades. Offering interoperable solutions that facilitate the seamless exchange of health data across diverse systems and providers, our portfolio spans 18+ products (including EHR, PMS, and RCM) customized to over 20 specialties (such as cardiology, urgent care, primary care, etc.).

    Besides, leveraging the knowledge from advancements in diverse specialties to enhance and refine the solutions we provide for urgent care, our proven strategies and innovations ensure that urgent care services benefit from technology, practices, and workflows that are tested and validated in various healthcare domains.

    experity

    Experity is a healthcare technology company that provides software solutions specifically designed for urgent care centers. Its offerings include electronic health records (EHR), practice management systems (PMS), patient engagement tools, and revenue cycle management (RCM) services. These tools are designed to help urgent care facilities handle various operational needs, such as managing patient check-ins, clinical documentation, billing, and reporting.

    Urgent care providers use the company’s offering to navigate the specific requirements of their environments, including managing high patient volumes, adapting to regulatory changes, and supporting operational goals. The company claims its range of solutions focuses on facilitating the core needs of urgent care facilities and addressing key aspects of their daily operations.

    Experity vs OmniMD

    Compare features, benefits, pricing, and more.

    Why Should You Choose OmniMD Over Experity?

     

    ParametersExperityOmniMDWhy it Counts
    System Uptime
    • User feedback indicates frequent system outages.
    • The platform experiences slow performance during peak clinical hours.
    • Issues such as RX printers malfunctioning or fee schedules disappearing have been reported after software updates.
    • Offers an impressive uptime of 99.95%, which equals less than 52 minutes of downtime per year.
    • Supported by cloud infrastructure, redundant servers, and a proactive monitoring mechanism.
    Downtime costs healthcare organizations an average of $7,900 per minute, as reported by a Ponemon Institute study on IT outages.
    Ease of Use
    • The platform’s design lacks modern user experience features.
    • Even simple tasks, such as prescribing medication, require navigating through multiple screens.
    • Users are required to re-enter their password each time they discharge a patient, creating unnecessary hassle.
    • New users can learn the OmniMD system quickly.
    • Clients have reported a 30% reduction in onboarding time compared to other EHR systems.
    • The technology architecture eliminates the need for multiple logins.
    • Role-based access ensures everyone, from the front desk to the provider, has the tools they need at their fingertips without compromising security.
    According to a publication in the Journal of Hospital Management and Health Policy (JHMHP), 25% of healthcare providers experience burnout partly due to poorly designed EHR systems.
    Intuitive Patient Flow
    • Patient workflow may initially seem intuitive, but mastering it requires remembering numerous techniques and shortcuts.
    • The system falls short of suitable options for common conditions.
    • It collects details that are typically irrelevant to urgent care settings.
    • The integrated digital check-in reduces patient intake time by 40%.
    • The platform is engineered to assist in generating discharge instructions, prescriptions, and follow-up recommendations in just a few clicks.
    An MGMA Stat poll reported that staff shortages have delayed appointment scheduling and check-ins, with 30% noting below-expected productivity.
    Innovation/Customization
    • The medium seems outdated in terms of innovation, offering limited customization capabilities.
    • The patient portal is not user-friendly and can be difficult to use.
    • Submitting and implementing new ideas is a slow and challenging process with the company.
    • Innovation lies at the heart of OmniMD’s offerings.
    • Recognized globally among more than 12,000 healthcare professionals and 600+ healthcare facilities.
    • Harnesses the potential of Ambient AI, advanced cloud architectures, and next-generation digital health platforms.
    • Enhances patient engagement and expands access to remote care.
    In the McKinsey Technology Trends Outlook report, Applied AI recorded the highest innovation score of all 14 trends mentioned.
    Support and Training
    • Customer support appears to have limited knowledge of the product.
    • Often requires multiple follow-ups to resolve inquiries.
    • Understands the criticality of services and provides 24/7 customer support.
    • Training resources include expert-written user guides, video tutorials, and a hands-on approach to deliver 360-degree value for its products.
    As per the research article published in Sage Journal, poor network infrastructure, frequent system downtimes, and inadequate local IT support are the key barriers to EHR implementation.
    Telehealth Integration
    • The telehealth functionalities feel like an afterthought rather than a well-thought-out feature.
    • They are cumbersome and poorly aligned with the overall system.
    • Its HIPAA-compliant telehealth solutions empower users with high-definition video consultations and remote monitoring of chronic conditions.
    • Enables appointment scheduling with just one click from the EHR.
    • Provides real-time access to patient data, from medical history to lab results, in no time.
    An AMA survey of over 2,300 physicians found that 85% still use telehealth, with 70% motivated to continue integrating it into their practice.

    You Asked, We Delivered

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