Customizable Telehealth
Software for Clinics
Our distinctly configurable telehealth platform is designed to reflect institutional identity, optimize clinician workflows, and build virtual care into the core of how the practice delivers care every day.
Where AI Meets Human-Centric Care
AI-Powered Clinical Insights
OmniMD uses built-in AI and machine learning to support clinical decision-making across chronic disease management, with faster evidence-based diagnosis support and treatment recommendations that connect directly to documented patient outcomes and practice efficiency metrics.
Real-Time Patient Monitoring
Deploy remote monitoring capabilities through integrated health devices to deliver continuous oversight of vital signs. Ensure proactive interventions and consistent care quality for chronic care populations, regardless of patient location.
Multi-Platform Accessibility
OmniMD telehealth runs on any modern device: desktops, tablets, and smartphones. Patients join from a browser link without downloading an app. Providers open the visit from within the EHR on the same screen where they chart.
Comprehensive Data Analytics
Transform clinical and operational data into actionable intelligence. Identify care gaps, monitor patient trends, and track performance metrics to inform strategic decisions and improve practice-wide clinical performance.
Customizable Virtual Waiting Rooms
Enhance the digital patient journey with branded, interactive waiting rooms. Offer personalized content, educational resources, and targeted messaging to improve patient engagement and reduce perceived wait times.
Secure Cloud Infrastructure
Adopt a fully encrypted, HIPAA-compliant cloud environment to safeguard sensitive data. Ensure scalable, reliable, and compliant access to health records while maintaining trust and regulatory adherence.
Fully-Encrypted Telemedicine
For Practices of All Sizes
OmniMD telehealth is built for medical practices that need virtual visits to work the same way as in-office visits: documentation connects directly to billing, payer modifier rules apply automatically, and the clinical record stays complete without a second data entry step.
The platform runs across solo practices, group practices, and multi-site clinic networks. HIPAA-compliant video, built-in EHR documentation, and payer-specific billing logic work inside one system, not a set of tools that require separate integrations and ongoing maintenance contracts.
Patient data is encrypted at rest and in transit. OmniMD is designed to meet HIPAA technical safeguards for telehealth, including the documentation standards that commercial and government payers use when auditing virtual visit claims.
Experience the OmniMD Advantage
Real Stories From Medical Practices Thriving With OmniMD
After comparing many EMRs, I determined that OmniMD was the best software for my new clinic. I run a high volume family practice clinic. OmniMD is used for scheduling, reminder calls, medical records, insurance and patient billing. OmniMD is a critical tool for my practice. It is a very good software, but I am also very pleased with the level of service OmniMD provides with their technical support team.
Our practice has been very pleased with the outcomes of your billing and collection services. You have been both informative and patient as we continue to become a more efficient practice. We have recognized that collections have been improved due to your diligence and tenacity. Thank you for your kindness and hard work.
OmniMD’s EHR and Billing software has truly streamlined our operations at Solid Sobriety. Their billing tools have improved our efficiency, significantly reducing errors and boosting revenue. What stands out most is their exceptional customer support- the team is always available, knowledgeable, and proactive in solving any challenges we face. We couldn’t be happier with the partnership.
I have been a practitioner for over a decade and worked various EMR programs in the past by far OmniMD surpasses all my expectations. It’s easy to navigate and your entire note in one page with only a few clicks to complete. I own a family medical practice/ spa and I am very happy that I chose OmniMD. Their support staff is amazing they are always available to assist you.
Frequently Asked Questions
How Telehealth Billing Works in OmniMD
Most practices that move to OmniMD telehealth do it because they are tired of the documentation and billing gap that comes with standalone video tools. The visit happens in one system. The note gets entered in another. The billing team then manually assigns the E/M code, adds the telehealth modifier, and sets the place-of-service code before the claim can go out. Every one of those manual steps is a point where errors happen and claims get rejected.
In OmniMD, the provider conducts the video visit and completes the SOAP note inside the EHR during the encounter. When the visit closes, OmniMD generates the billing encounter with the appropriate E/M code, place-of-service code, and telehealth modifier already applied. The billing team reviews and submits. There is no separate data entry step between the clinical note and the claim.
CPT Codes and Modifiers OmniMD Handles for Telehealth
For synchronous audio-video visits, OmniMD applies the standard E/M code set (99202-99215) with the correct modifier based on the payer on the claim. Modifier 95 applies for commercial payer telehealth claims. Modifier GT applies for Medicare Part B. Both are supported and assigned by OmniMD based on the payer, so the billing team does not need to manually track which modifier each payer requires.
- 99202-99205: New patient office or outpatient E/M visit, 5 medical decision complexity levels
- 99211-99215: Established patient office or outpatient E/M visit, 5 medical decision complexity levels
- Modifier 95: Synchronous real-time audio-video telehealth service (commercial payers)
- Modifier GT: Via interactive audio and video telecommunications (Medicare Part B)
- 99441-99443: Audio-only telephone E/M visits (5-10 min, 11-20 min, 21-30 min) with modifier 93 for Medicare or FQ for audio-only by patient choice
- Place-of-Service 02: Telehealth provided other than in home (non-home-based location)
- Place-of-Service 10: Telehealth provided in home (patient at home during visit, applies for Medicare from January 2022 forward)
CMS extended Medicare telehealth coverage through December 2027 with 250-plus billable telehealth services. Geographic restrictions remain lifted. Behavioral health telehealth provisions are permanent with no expiration tied to the extension period. OmniMD’s billing configuration is built to reflect current CMS telehealth modifier and POS requirements so that payer rule changes between plan years do not require manual updates to every claim template.
Which Medical Specialties Use OmniMD Telehealth
OmniMD supports telehealth across more than 20 medical specialties. The specialties below represent the highest-volume telehealth use cases in practices running OmniMD today.
Primary Care and Internal Medicine
Primary care practices use OmniMD telehealth primarily for chronic disease follow-ups: hypertension medication reviews, type 2 diabetes A1C discussions, COPD symptom checks, and post-discharge follow-ups for heart failure patients. These are established patients the provider already knows. The visit is shorter than an in-person appointment, the billing is the same E/M code set, and the patient does not need to travel in. Practices running both RPM and telehealth for the same chronic care patients use OmniMD to keep all three workflows, RPM data review, CCM care management time, and telehealth visit documentation, in the same patient record without creating separate billing entries for each program.
Mental Health and Behavioral Health
Mental health practices see the clearest return from telehealth because patient show rates go up when patients do not have to commute. OmniMD supports psychiatric E/M visits (99212-99215), psychotherapy add-on codes (90833, 90836, 90838), and crisis intervention documentation during video visits. CMS made behavioral health telehealth provisions permanent in 2023, which means there is no expiration risk on this code set regardless of what happens to the broader Medicare telehealth extension timeline.
Cardiology, Endocrinology, and Chronic Disease Specialties
Cardiology practices use OmniMD telehealth for post-procedure follow-ups and medication management between in-person stress tests and imaging appointments. Endocrinology practices use it for insulin titration between A1C draws and CGM data reviews. These visits follow the same E/M billing path as primary care telehealth, with OmniMD applying the correct CPT code and modifier based on the complexity documented in the note.
Dermatology, Orthopedics, and Specialty Follow-Up
Dermatology practices use OmniMD for store-and-forward asynchronous visits where the provider reviews uploaded patient images and responds without a real-time video session. Orthopedics uses telehealth for post-surgical recovery monitoring: range-of-motion assessments, wound checks from uploaded photos, and medication reviews in the weeks after a procedure. Multi-provider practices billing specialist-to-specialist e-consults (99451-99452) can document and bill those through OmniMD as well, which a growing number of commercial payers cover in 2026.
Why the EHR Connection Determines Telehealth Reimbursement
The biggest billing risk in telehealth is the gap between the visit documentation and the billing system. When a practice uses a standalone telehealth tool that is not built into the EHR, the provider finishes the video call and then has to enter the visit information into the EHR separately. That re-entry step is where modifier errors happen, where POS codes get missed, and where the E/M level gets coded down because the billing team is working from incomplete information.
OmniMD closes that gap. The provider charts in the EHR during the visit. The note is complete when the visit ends. OmniMD reads the documented medical decision complexity, assigns the E/M level, applies the correct POS and modifier for the payer on the claim, and sends the billing encounter to the billing team for review. Payer-specific modifier rules, for example Medicare Part B requires GT while most commercial payers accept modifier 95, are handled by OmniMD’s billing logic rather than by individual billing staff memorizing each payer’s telehealth modifier policy.
Practices running both telehealth and RPM through OmniMD also benefit from having the RPM device data, CCM care management time, and telehealth visit documentation in the same patient record. CMS requires that RPM time and CCM time be tracked separately when billed for the same patient in the same month. OmniMD maintains separate time logs for each program, which keeps the billing compliant without requiring the care team to manage multiple tracking tools outside the EHR.
Telehealth: Resources and Guides
OmniMD’s telehealth platform connects virtual visits, EHR documentation, and billing in one workflow across primary care, mental health, and specialty practices. The guides below cover the billing requirements, software decisions, and operational steps that practice owners and clinical directors use to run telehealth programs that generate consistent reimbursement and meet payer documentation standards.
Telehealth Billing and Reimbursement
- Telehealth Reimbursement 2026: What Providers Need to Know – Current Medicare, Medicaid, and commercial payer coverage rules for telehealth billing, including place-of-service requirements, modifier usage, and the documentation standards that determine whether a virtual visit claim gets paid or rejected.
- Telehealth Billing Updates Clinics Need to Know in 2026 – The payer policy changes, CPT code updates, and Medicare telehealth flexibilities that took effect in 2025 and 2026, with the specific billing adjustments practices need to make to stay compliant and avoid claim rejections.
Telehealth Software and EHR Integration
- Best Telehealth Software for Clinics in 2026: A Clear Comparison – A ranked comparison of telehealth platforms by EHR integration depth, billing support, patient experience, and total cost, covering the platforms most commonly deployed in primary care, mental health, and specialty practices.
- Telehealth Software Features Clinics Should Look for in 2026 – The feature set that separates telehealth platforms supporting billing and compliance from those that only handle video delivery, with the specific capabilities that matter for practices billing Medicare and commercial payers.
- How to Integrate Telehealth With Your EHR System – Integration architecture, data flow requirements, and the EHR configuration steps that allow telehealth visit documentation to feed directly into billing without manual re-entry or data discrepancies between the visit record and the claim.
Starting and Running a Telehealth Practice
- How to Start a Telehealth Business: A Step-by-Step Blueprint – Entity setup, payer credentialing, platform selection, and the operational workflows for launching a telehealth practice from the ground up or adding a telehealth program to an existing clinic.
- How AI Medical Scribes Improve Telehealth Documentation and Virtual Visits – How AI scribing tools handle telehealth visit documentation differently from in-person visits, including the ambient capture limitations that apply to video encounters and the documentation workflows that keep virtual visit notes compliant with payer audit standards.
Telehealth and Chronic Care Management
- Best Chronic Care Management Software: An Honest Vendor Comparison – How CCM programs pair with telehealth for the same chronic disease patient population, which platforms handle both billing workflows without requiring separate systems, and what to look for when evaluating CCM software that integrates with a telehealth-enabled EHR.
