How Speech Recognition and Mobile EHR Improve Podiatry Office Efficiency? What happened to my day? If you’ve ever spent enough time in a podiatry clinic, you have likely noticed how your day disappears into micro-tasks that your residency never prepared you for. Whether it is a solo practice in rural Ohio or a six-provider foot…
Is Your EHR Helping or Hurting Your HCC Coding Accuracy? When Dr. Maria Alvarez logged into her EHR dashboard that Monday morning, she prepared for a standard series of chart reviews. But she suddenly noticed one figure that demanded her attention. One patient’s Hierarchical Condition Category (HCC) score showed virtually no change compared to the…
Telehealth Billing Updates Clinics Need to Know in 2025-2026 Telehealth has graduated from stopgap to staple. The next 18 months will reward clinics that move from ‘waiver survival’ to ‘rule-driven operations.’ This guide distills the latest changes and proposals that will shape billing, coding, and compliance through 2025 & 2026. Let’s dive in. Medicare Telehealth…
15 Time-Saving Tools for Medical Office Staff Walk into any medical office in America, and the picture is familiar. Phones ring without pause. Patients wait at the front desk with questions that have already been answered twice. A nurse searches for a missing lab result. A physician is twenty minutes behind schedule because documentation from…
A Smooth 90-Day EHR Go-Live Timeline Explained in Detail Switching to a new EHR system can feel overwhelming. There are new screens to learn, data to move, and workflows to rebuild. But when it’s planned right, it doesn’t have to be stressful. Many clinics have successfully gone live within 90 days by following a clear,…
Why Doctors Hate Software, And What We’ve Done to Change That If you’ve spent any time with physicians, you know they don’t hold back their opinions. And when it comes to software, especially electronic health records (EHRs), many doctors are vocal about their frustrations. Throughout my professional journey, I’ve had thousands of conversations with providers…
Why One EHR Doesn’t Fit All: What I’ve Learned Designing for 20+ Specialties For years, the healthcare technology market has tried to fit all practices into one EHR mold. As a Product Owner and Privacy Officer, I’ve had the privilege to work closely with clinicians across more than 20 medical specialties. From the high-acuity demands…
Patient Portal Pitfalls: Why 2025 Patients Still Call, Instead of Click? A recent JMIR study (2025), using data from the 2022 Health Information National Trends Survey (HINTS), found that 61.3% of U.S. adults reported accessing a patient portal at least once in the past 12 months. This shows that more patients are aware of and…
Why Staff Training is Your First Step in EHR Success EHRs, far beyond data storage, now guide every step of patient care, from triage and diagnosis to discharge and billing. Yet, its true success doesn’t lie in the design alone but in how users interact with it. That’s where training emerges as a core driver…
How AI Front Desk and EHR Integration Enable True One-Click Check-In The idea of ‘one-click patient check-in’ sounds almost unrealistic in healthcare, an industry known for forms, verifications, insurance complexities, and compliance protocols. Yet, with modern AI front-desk technology directly integrated into an EHR, the possibility has moved from aspiration to standard practice. This blog…