The Future of Telehealth: What’s Coming and How to Stay Ahead (Part 4) Lessons From Rolling Out Telehealth Platforms Across 458 Clinics: What Worked, What Didn’t, and What I’ll Never Forget So, when I first rolled out telehealth, it was about bridging physical distance. Now, it’s about redesigning the entire care experience. In the next…
My Blueprint for a Flawless Telehealth Rollout (Part 3) Lessons From Rolling Out Telehealth Platforms Across 458 Clinics: What Worked, What Didn’t, and What I’ll Never Forget After hundreds of implementations, and more than a few battle scars, I’ve distilled our approach into a 7-step blueprint that works whether you’re rolling out telehealth for 3…
How We Turned Our Telehealth Rollout Mistakes Into 47% Higher Adoption (Part 2) Lessons From Rolling Out Telehealth Platforms Across 458 Clinics: What Worked, What Didn’t, and What I’ll Never Forget When you’ve rolled out telehealth in over 400 clinics, you learn more from your failures than your flawless launches. In fact, I’d argue that…
The First TeleHealth Rollout That Nearly Broke Me (Part 1) Lessons From Rolling Out Telehealth Platforms Across 458 Clinics: What Worked, What Didn’t, and What I’ll Never Forget I still remember my first large-scale telehealth rollout with BALLEM HARMONY CLINIC like it happened yesterday. It was 2015, well before telehealth became the buzzword it is…