Why One EHR Doesn’t Fit All: What I’ve Learned Designing for 20+ Specialties For years, the healthcare technology market has tried to fit all practices into one EHR mold. As a Product Owner and Privacy Officer, I’ve had the privilege to work closely with clinicians across more than 20 medical specialties. From the high-acuity demands…
Why the First 48 Hours After a Patient Visit Matter Most for Revenue? In today’s high-stakes healthcare economy, one of the most overlooked moments in the revenue cycle is also one of the most powerful ones: The First 48 Hours After a Patient Visit Most clinics focus heavily on the moment of care. But once…
Why HCC Coding Demands Our Attention in Primary Care Primary care has been the cornerstone of patient-centered care, as there’s a transition from volume to value-based care. However, this shift brings a new reality that is even more complex than before, with an impact on patient outcomes and financial stability due to the complexities of…
How Multi-Location Urgent Care Clinics Can Stay Efficient Urgent care used to be a side door to healthcare. A place people went when their doctor’s office was closed and the emergency rooms felt like overkill. But that has changed. Now, for a growing number of Americans, it’s the only door that feels open. After COVID,…
How Integrating Your RCM and PMS Can Get You Paid up to 20 Days Faster? Here’s What We Learned. When we talk about revenue acceleration in healthcare, the conversation often drifts toward surface metrics such as claim rates, days in A/R, and first-pass resolution. But beneath those KPIs lies a more profound truth that payment…
Why Small Clinics Should Care About Data Lakes More Now Than Ever Before? When most people think about healthcare data, they picture giant hospitals or big research centers handling thousands of patients. But times have changed. Today, even small clinics in the US, the ones you find in your neighborhood, need to start paying serious…
Patient Portal Pitfalls: Why 2025 Patients Still Call, Instead of Click? A recent JMIR study (2025), using data from the 2022 Health Information National Trends Survey (HINTS), found that 61.3% of U.S. adults reported accessing a patient portal at least once in the past 12 months. This shows that more patients are aware of and…
Optimize Your Urgent Care Clinic in 3 Days He’s sitting on the exam table. Looking a little anxious. Every few seconds he’s rubbing his arms and sides. When you take a closer look, you notice a red, raised, blotchy rash spreading across his chest, arms, and legs. He says he had a fever a couple…
How Dermatology Clinics Can Improve Teledermatology Documentation In clinical documentation, what may seem like a simple digital version of a paper record is, in reality, a complex ecosystem that underpins informed clinical decisions, seamless data exchange, financial performance, and value-based patient care. Recently, the rapid advancement of teledermatology, projected to grow at over 14% annually…
Simplify Internal Medicine RPM Workflows with Actionable Tips for CHF, COPD, and CKD In the U.S., about 6.7 million adults aged ≥20 have Congestive Heart Failure (CHF) conditions, and in 2022, heart failure was mentioned on 457,212 death certificates, comprising 13.9% of all deaths. Similarly, in 2022, around 11.7 million U.S. adults were diagnosed with Chronic Obstructive Pulmonary Disease…