EHR January 22, 2025

Best Experity Alternative: Why Switch to OmniMD?

When we look closely, we find that most healthcare challenges originate from external pressures such as keeping up with government regulations, ensuring data security, and addressing privacy concerns. Others stem from internal issues like inefficient revenue and patient engagement systems, inadequate telehealth functionality, and disjointed interoperability. To address these external and internal influences on patient care outcomes, financial health, and competitiveness in the healthcare industry, we turn to innovators/EHR software companies whom we trust to deliver the best solutions.

But the cloud of skepticism arises when results don’t align with our expectations. This disconnect doesn’t question the proficiency or expertise of the healthcare professionals we partnered with. Rather, it’s often because the symmetry we’re seeking isn’t achievable with the current vendor’s mission, vision, and values, prompting us to explore alternatives.

That’s exactly what transpired with one of our clients.

Affordability. Accessibility. Innovation. Scalability.

These are the terms our client mentioned when we asked what led her to search for an alternative to Experity. We could relate to this because the healthcare sector, being highly demanding, thrives on progress and adaptability. However, consistently providing these qualities at a reasonable cost is an area where some companies, in this case Experity, seem to be struggling.

Thus, for those seeking a better alternative to Experity, we created this article that offers a detailed analysis of the aspects where we, alongside our clients, believe OmniMD outshines other Experity alternatives in the market.

If you’re interested in exploring additional options too, we recommend checking out our blog on Best EHR Systems of 2025: Top 5 Solutions for Healthcare Providers.

For this particular insight, let’s set the stage with a bit of context.

OmniMD is a globally recognized, AI-driven organization that has been working tirelessly to simplify and enhance healthcare operations for over two decades. Offering interoperable solutions that facilitate the seamless exchange of health data across diverse systems and providers, our portfolio spans 18+ products (including EHR, PMS, and RCM) customized to over 20 specialties (such as cardiology, urgent care, primary care, etc.).

Besides, leveraging the knowledge from advancements in diverse specialties to enhance and refine the solutions we provide for urgent care, our proven strategies and innovations ensure that urgent care services benefit from technology, practices, and workflows that are tested and validated in various healthcare domains.

Experity is a healthcare technology company that provides software solutions specifically designed for urgent care centers. Its offerings include electronic health records (EHR), practice management systems (PMS), patient engagement tools, and revenue cycle management (RCM) services. These tools are designed to help urgent care facilities handle various operational needs, such as managing patient check-ins, clinical documentation, billing, and reporting.

Urgent care providers use the company’s offering to navigate the specific requirements of their environments, including managing high patient volumes, adapting to regulatory changes, and supporting operational goals. The company claims its range of solutions focuses on facilitating the core needs of urgent care facilities and addressing key aspects of their daily operations.

Experity vs OmniMD

Compare features, benefits, pricing, and more.

Why Should You Choose OmniMD Over Experity?

Parameters	Experity	OmniMD	Why it Counts
System Uptime	User feedback indicates frequent system outages. Slow performance during peak clinical hours. Issues like RX printers malfunctioning or fee schedules disappearing after updates.	Offers uptime of ~99.95% (less than 52 minutes downtime per year). Supported by cloud infrastructure and redundant servers. Proactive monitoring to prevent outages before they impact clinics.	Downtime costs healthcare organizations thousands of dollars per hour. Unplanned outages disrupt patient care and revenue. Reliable uptime keeps schedules on track and staff productive.
Intuitive Patient Flow	Design lacks modern user experience features. System falls short of suitable options for common visit reasons. Collects details that are not typically used in urgent care settings.	New users can learn OmniMD quickly. Clients report up to 30% reduction in onboarding time. Assists in generating discharge instructions, prescriptions, and follow-up recommendations in a few clicks.	Delays in appointment scheduling hurt patient experience. 30% below-expected productivity means staff time is wasted. Intuitive flows free clinicians to focus more on care than on screens.
Innovation / Customization	Platform feels outdated in terms of innovation. Limited customization capabilities for clinics. Patient portal is not user-friendly and difficult to use. Submitting and implementing new ideas is a slow, challenging process.	Innovation lies at the heart of OmniMD’s offerings. Recognized globally among 12,000+ healthcare professionals and 600+ facilities. Harnesses ambient AI, advanced cloud architectures, and next-gen digital health platforms. Enhances patient engagement and expands access to remote care.	Modern clinics need systems that can adapt as regulations and care models change. High innovation scores show readiness for future care delivery.
Support & Training	Customer support appears to have limited knowledge of the product. Often requires multiple follow-ups to resolve issues.	Understands the criticality of services and offers 24/7 customer support. Training resources include expert-written guides, videos, and tutorials. Hands-on onboarding provides 360-degree value for EHR implementation.	Research shows poor IT support and frequent downtimes are key barriers to EHR adoption. Strong support reduces staff frustration and keeps clinics running smoothly.
Telehealth Integration	Telehealth features feel like an afterthought. Workflows are cumbersome and not aligned with the overall system.	HIPAA-compliant telehealth tightly integrated with the EHR. High-definition video consultations and remote monitoring of chronic conditions. One-click scheduling and full access to patient data from within the EHR.	An AMA survey of 2,300 physicians found 85% still use telehealth. 70% are motivated to continue integrating telehealth into their practice. Strong telehealth integration is now a competitive advantage, not a “nice to have.”