MendLife MD LLC Case study
MendLife MD LLC Went From $5,000 to $110,000 a Month
A brand new oncology and hematology practice in Baltimore, with 2 providers and 500 patients a month, built its entire revenue cycle from scratch with OmniMD, and grew fast because of it.
A New Oncology Practice in Baltimore, Starting From Zero
MendLife MD LLC is a 2-provider oncology and hematology practice in Baltimore, MD, seeing about 500 patients a month. Like most new practices, it needed help getting everything up and running. Unlike most new practices, it needed to get oncology billing right from day one, and that specialty doesn’t leave much room for error.
Oncology and hematology billing means specialized coding, precise drug billing, and infusion and injection protocols that shift depending on the payer. Get any one of those wrong early on, and a new practice can find itself in real trouble before it even gets going.
Starting Out Without a Playbook
MendLife MD had no billing history to work from, no established payer relationships yet, and no one on staff who had already been through this specific gauntlet. Every prior authorization was a first attempt. Every claim was a new claim, with no track record behind it.
For a 2-provider practice seeing 500 patients a month, that’s not a minor inconvenience. It’s the difference between a practice that gets off the ground and one that doesn’t.For a 2-provider practice seeing 500 patients a month, that’s not a minor inconvenience. It’s the difference between a practice that gets off the ground and one that doesn’t.
What OmniMD Put in Place
MendLife MD didn’t need a pile of separate vendors. What it needed was one connected system, so we set it up with:
- Omni One EHR, built to capture the clinical documentation oncology billing depends on.
- Specialized coding support for drugs and related services, so J-codes and NDC numbers were right the first time.
- Full medical billing services, including infusion and injection billing workflows built for this specialty.
- Patient statement services, so billing stayed clear and consistent for patients too.
- Ongoing AR follow-up, built into the weekly rhythm of the practice, not just a monthly catch-up.
The First Few Months Were Rough, and That’s Normal
We’ll be upfront about it. The first 2 to 3 months came with the usual challenges of launching a new clinic, made tougher by how specialized oncology and hematology billing is. That’s expected, and it’s exactly why the plan wasn’t to just submit claims and hope for the best.
With consistent billing oversight, coding support, and AR follow-up in place, workflow management improved fast. The practice settled into more structured processes that supported both the business side and the patient care side at the same time.
Where Things Stand Now
Revenue increased steadily as billing workflows, collections, and operations matured together. Here’s the shift in plain numbers.
| Metric | Before OmniMD | With OmniMD |
|---|---|---|
| Monthly revenue | ~$5,000 | ~$110,000 |
| Billing workflow | Undefined, ad hoc | Structured, built for oncology |
| Oncology / hematology coding | Not yet in place | Fully up and running |
| AR follow-up | Reactive | Continuous, week over week |
| Infusion / injection billing | High risk, unstructured | Well organized and compliant |
Key Achievements
- Cleaner, better-organized billing and revenue cycle workflows
- Better collections and a stronger overall revenue cycle
- Real oncology and hematology billing processes finally in place
- Cleaner infusion and injection code billing
- Stronger drug coding and billing support
- Consistent AR follow-up and payer resolution, week after week
- Monthly revenue increased from approximately $5,000 to $110,000
What This Means for Your Practice
If you’re reading MendLife MD’s story and seeing your own practice in it, the new clinic pressure, the specialty billing complexity, the growing pains, this is exactly the kind of thing OmniMD is built to help with.
Thinking about launching a specialty practice?
We’ll get your EHR, coding, billing, and AR follow-up set up right from day one, so you’re not learning it the hard way.