Your AR aging report is not a performance summary
It is a list of follow-ups that
did not happen.
Our billing specialists use AI to work every open claim on your behalf, flagging what’s aging, prioritizing follow-ups, and closing each one before the window closes.
Every Claim Has a Next Step.
We Make Sure It Happens.
We work the right claim first, not the oldest one
Our team prioritizes every open claim by payer adjudication window, timely filing proximity, anWe know how each payer behavesd denial risk. We use AI to sort and surface what needs attention first, so high-probability recovery gets worked before anything ages past its window.
We know how each payer behaves
UnitedHealthcare does not adjudicate like Aetna, and Aetna does not behave like Medicare. Our teams follow payer-specific protocols built from real claims history, and that institutional knowledge is what makes recovery predictable.
UnitedHealthcare
Aetna
Medicare
Medicaid
Commercial
We fix what creates denials, not just the denials themselves
One CO-22 is a claim issue, but twelve across three payers is a process failure. Our team tracks patterns across your entire AR and addresses the root cause before it compounds into a larger revenue problem.
Follow-up runs on a schedule, not on availability
No claim crosses an aging threshold without a defined action, and no high-value denial sits idle waiting for someone to notice. Our team runs on a structured follow-up schedule so consistent action is built into the process, not left to chance.
The Operational AR Follow-Up
Standards We Hold
Response time on new denials
Within one business day of ERA posting
Timely Filing Follow-Up
Initiated no later than 60 days
before the payer deadline
Appeal Submissions
Completed within the reconsideration
window, with supporting documentation attached
Underpayment Identification
every remittance is run against contracted rates before posting
Response time on new denials
Triggered automatically after primary adjudication, no manual prompt required
Escalation Threshold
Any claim over a defined dollar amount gets a senior specialist assigned, not a worklist entry
What you get
95%+
Net Collection Rate
29 days
AR Under 29 Days
<5%
Denial Rate Below 5%
$50K to $100K
Saved Annually
Dedicated Account Manager
24/7 Human Support
Real-Time Revenue Visibility
Latest AI Technology
Built for
Independent Practices.
That doesn’t have a dedicated RCM team
Multi-Specialty Groups.
Managing follow-up across multiple service lines.
High-volume Urgent Care
Where unmanaged AR becomes attrition at scale.
Specialty Practices
Where one unworked claim holds significant pending reimbursement.