One-Provider Practice · Boynton Beach, Florida
How Solara Medical Care Boosted Revenue by 80% in One Month With OmniMD’s Billing and Credentialing Support
A 6-provider nephrology practice in McKinney, Texas closed the gaps between its EHR, lab, fax, payments, and credentialing, and the revenue that was already being earned started showing up.
Solara Medical Care LLC
- Dr. Maki Furguson, Solo Practitioner
- 50 patients/month
- Billing outsourced to OmniMD
A single-provider practice runs its entire revenue through one set of payer relationships. There is no second provider to absorb a denied claim or a stalled credentialing file. When Dr. Maki Furguson of Solara Medical Care LLC engaged OmniMD, the practice was seeing about 50 patients a month, with billing already outsourced but revenue held back by two connected problems sitting upstream of the billing process itself.
What Was Going Wrong Before OmniMD Stepped In
Solara Medical Care LLC’s revenue depended entirely on one provider’s standing with payers. Two issues were reducing what the practice actually collected for care already delivered.
- Credentialing issues with payers were limiting the provider’s ability to bill for services already rendered.
- A poor claim acceptance ratio meant a high share of claims were rejected or denied on first submission, requiring rework and delaying payment.
- Revenue loss followed directly from the two issues above, month over month.
How OmniMD Fixed Credentialing and Claims for Solara Medical Care
OmniMD’s outsourced billing and credentialing team worked through payer enrollment and claims accuracy on Omni One, addressing both root issues.
- Identified and resolved all outstanding credentialing issues with the practice’s payers.
- Reviewed and corrected claims for accuracy and completeness before submission.
- Managed the full outsourced billing cycle on a single connected platform.
Where Things Stood Just One Month Later
Within one month, every outstanding credentialing issue was resolved, the claim acceptance ratio reached 98 percent, and practice revenue increased by 80 percent.
Revenue × 1.8 = new monthly collections | 98 of every 100 claims submitted are accepted
How This Gave Dr. Furguson More Time Back With Patients
With credentialing resolved and most claims clearing on first submission, Dr. Furguson spends less time on back-and-forth communication with the billing department. Time previously split between patient care and revenue cycle troubleshooting is now directed toward patient treatment.
What Solara Medical Care Had to Say About the Experience
OmniMD has proven to be reputable and reliable. Although it was not a smooth start with the initial billing and claims process. They were readily available to quickly worked with me and rectified any issues that may arise. I was quickly assigned to one of the best billers, Vishal has made big difference in my practice revenue. OmniMD values customer satisfaction and will go above and beyond to maintain a positive and productive relationship. They have my trust!
Solara Medical Care LLC
What Other Solo Practices Can Take Away From This
For a solo practitioner, credentialing status and claim acceptance rate are two of the most direct levers on collected revenue. There is no volume across other providers to offset a denied claim or an unresolved payer file. Resolving both areas restores revenue that has already been earned through completed patient visits, which is what defined the outcome at Solara Medical Care LLC. Patient volume and clinical service stayed the same. The change was in the credentialing and claims processes supporting that same volume of care.
